Shipping Policy

Shipping Policy — Florifempeng

At Florifempeng, we aim to deliver your fashion items quickly, safely, and reliably. This Shipping Policy explains how we process and deliver your orders.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If there is a delay due to high order volume or unforeseen circumstances, we will notify you promptly.

Delivery Time

Delivery times may vary depending on your location and courier service:

  • Local deliveries: 2–5 business days after dispatch
  • Nationwide deliveries: 3–7 business days after dispatch

Please note that delivery times are estimates and may vary due to logistics or external delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order size. Occasionally, Florifempeng may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (if available) so you can monitor your delivery status.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately so we can assist you in resolving the issue.

Incorrect Address

Please ensure your shipping details are correct before placing an order. Florifempeng is not responsible for delays or losses caused by incorrect or incomplete addresses.

Contact Us

For any shipping-related questions or concerns, please reach out through our customer support channels.